ProVirtual360
Professional 360 Virtual Tours
Your Online Photography Solution


E-mail or call 585.352.4851

Frequently Asked Questions

 

  Don’t See Your Question?

 

 

 

 

Complete the following form and we’ll get back to you shortly.

 

 

 

 

Name:

 

 

Firm:

 

 

E-Mail:

 

 

Phone:

 

 

Question:

 

 

 

 

  1. What does a ProVirtual360 tour do for me?
     
  2. What is a 'Full Tour'
     
  3. What is a 'Mini Tour'
     
  4. I've heard you use flash photography. What difference does that make?
     
  5. Can you explain the process from beginning to end?
     
  6. Your prices seem to be way to low for me to be getting this much. What's the catch?
     
  7. How soon can I have a photographer at my house?
     
  8. Can you add a floorplan to a tour I had created by somebody else?
     
  9. How long does it take to create the tour?
     
  10. What areas do you service?
     
  11. Can I get a copy of the tour?
     
  12. Is it possible to get a custom look for my tours?
     
  13. I create tours myself because it saves money, right?
     
  14. How long does the tour stay up?
     
  15. Do I have to supply the floorplan?
     
  16. I don't have/am just starting online marketing.
     
  17. Is it difficult to do a Virtual Tour?
     
  18. Can you add the tour to my website?
     

1. What does a ProVisual tour do for me?

ProVirtual360 Tours are a multi-faceted marketing tool with tremendous benefits for those who chose to use them. At its most basic level, a ProVirtual360 Tour gets exposure for the house it is created for. Virtual Tours in general are more likely to be viewed than any other medium.  In fact listings that have Virtual Tours are viewed 4 times as often as homes without our tours. Now that's exposure. Next, use our Virtual Tours as part of your listing arsenal. Chances are that potential client will interview another agent who also uses Virtual Tours. Why not be sure to stand out by offering the best in the business! After you have sold the property, what better way to keep your name in front of those clients than to give them a CD with a virtual tour, and YOUR name on it.  Nobody can resist pulling out the CD with their old house on it - whether to show new neighbors where they used to live or to show the kids the house they grew up in. There are dozens of other ways to use our tours to your advantage, you've probably already thought of a few!  

Back to Top

2. What is a 'Full Tour'

A Full Tour is our Premier Tour! It starts out with ProVirtual360's photographer shooting up to 10 panoramic areas of your property. Our photographer then draws a floor plan of the house that we will use to custom create a digital floor plan just for your tour. The panoramas are then combined with the digital floor plan using ProVirtual360's exclusive technology to create the only Virtual Tour that can truly show off your property. This package is then attached to Rochester's most visited real estate site The Greater Rochester Association of REALTORS's® www.homesteadnet.com and TEMPO. The Full tour is jam packed with features that make it the easiest to use, most powerful tour available. Up to 10 areas of the property are showcased using panoramas created with our advanced flash system - the only system that allows you to actually see the views through the windows from inside the house. Your user can simply click on the view they would like to see and instantly be transported into the room of their choice, allowing them to fully experience the rich 3D views that show off exactly how the room looks - from the floor to the ceiling to the views through the windows that are so important to defining the room. Viewer's eyes are almost automatically drawn to the floor plan, situated next to the viewer window. The highly accurate floor plan quickly reveals to the viewer how the layout of the house would work for them. Each area of the house that is showcased with a panorama is noted on the floor plan with an icon that can move them swiftly to wherever in the house they wish to be.

Back to Top

3. What is a 'Mini Tour'

The Mini Tour is our most popular tour.  5 panoramas are put into each Mini, enough to get a flavor of the house and perfect for the average sized home.  Typically we would shoot 3 interior views, the front yard and the backyard…but the choice is up to you. We use the same technology used in the Full Tour, the difference is the number of views and we place a 'still picture' of the house where the floor plan would go. It is created using the same advanced flash system that creates our Full Tours. This means you get the same rich interactive experience, full views of each room, and the window views that are so critical to so many homes.  It IS still attached to Rochester's most visited real estate site - Greater Rochester Association of REALTORS's ® www.homesteadnet.com and TEMPO.

Back to Top

4. I've heard you use flash photography. What difference does that make?

Our advanced flash system enables us to create the richest, most realistic panoramas in the industry. Colors are true and accurate; features stand out crisp and clear. This is the only system that allows viewers to actually see through the windows to the views beyond. See what you are missing with other Virtual Tours.

Back to Top

5. Can you explain the process from beginning to end?

The process starts when you place an order. We call you back that same day to set up a time for our photographer to shoot your listing. Our photographer shows up at the appointed time. There is then a small consultation with you to shoot the house according to your wishes. The photographer goes to work capturing the images required to create the tour. If you ordered a Full Tour, they will then draw a floor plan of the house. Later that afternoon they drop off the images and floor plans. Our team of Tour creators goes to work, choosing the best images to create your tour to create an industry leading tour for you. Upon completion they post the tour to www.homesteadnet.com, and TEMPO. Buyers view the tour, like what they see and contact you to buy the house. It's really very simple!

Back to Top

6. Your prices seem to be way to low for me to be getting this much. What's the catch?

OK, you caught us. The catch is that once you see just how great a tour you can get for this price, you'll use us for every listing you get. The fact is we can create such high quality tours for so little cash because we actually created our own system. We're not running somebody else' program and trying to fit ourselves to it. Our system was designed from the ground up to fit the way you told us it should be. Fast, easy, convenient and low cost!

Back to Top

7. How soon can I have a photographer at my house?

We know that in today's market, speed is almost as important as customer service. More succinctly, it is a highly important aspect of customer service. Because of that, most of our tours are scheduled to be shot the next day or two after they are ordered! We have even been known to shoot the SAME day as they are ordered. It never hurts to ask!

Back to Top

8. Can you add a floorplan to a tour I had created by somebody else?

After many long drawn out discussions, and some serious number crunching we came to this conclusion: Due to copyright issues and other fun grey areas like that we determined that even if other providers would allow us to use their tours in that way, it would end up costing even more than if we did the whole thing ourselves. Therefore, no, we can not add floor plans to tours created by someone other than ProVirtual360.

Back to Top

9. How long does it take to create the tour?

Our tours are typically posted online by 5pm, the day after they are shot.

Back to Top

10. What areas do you service?

Our photographers primarily shoot properties in Rochester, and surrounding areas. We have been known to travel abroad for large projects, so call us with the details.

Back to Top

11. Can I get a copy of the tour?

We can put your tour (or your group of tours) on a CD. We grant you the right to make as many copies as you wish for the marketing of yourself and your properties.

Back to Top

12. Is it possible to get a custom look for my tours?

Sure. If you've already created a look for your website we can match it for a small price. If you'd like us to design one for you, we can do it for a bigger price. Call us for details.

Back to Top

13. I create tours myself because it saves money, right?

You've seen those packages that let you do the work all by yourself. To use those packages you have to first go out and buy the equipment. That can run from a few hundred dollars for some 'el cheapo' camera and tripod to several thousand dollars for the kind of equipment it takes to do it right. Then you buy the software package that will help you put these tours together. These packages usually start at several hundred dollars. Then you learn how to do it. Then spend several months producing marginal quality tours before you find out what it takes to produce quality. At this point you've invested thousands of dollars, hundreds of hours, and you are to the point where you can create a tour as good as you can buy. Congratulations! How many deals did you miss out on by spending time and money to perform a service that can already be had cheaply? Don't be penny wise, and pound foolish. We learned our way around Virtual Tours years ago, and have been spending our time since then pushing the envelope. Give us a try, and you'll appreciate just what a great value you are getting.

Back to Top

14. How long does the tour stay up?

Your tour will be available for as long as you have it listed. If you remove the listing from the MLS, and then re-post it just let us know what the new MLS # is and we'll switch it over. For free.

Back to Top

15. Do I have to supply the floorplan?

If you have one, that's great! Most of our clients don't supply us with a floor plan. That's why all of our photographers are highly trained in the art of drawing floor plans. It typically takes them about 15 to 20 minutes to draw one while they're on site. If you do have one, please let us know when we call to schedule your shoot time.

Back to Top

16. I don't have/am just starting online marketing.

Our system provides the fastest response to the broadest market. Between our 24-48 hour turnaround from photography to tour being online, to our exclusive ability to link your tour to Rochester's #1 Real Estate Site www.homesteadnet.com by The Greater Rochester Association of REALTORS®, you will have an online presence reaching hundreds of thousands of TARGETED viewers right here in Rochester.

Back to Top

17. Is it difficult to do a Virtual Tour?

No, it's actually quite simple.  In fact you can start the process right now by calling us at 585.426.3260 or going to our http://www.provirtual360.com/html/virtual-tours-ny-order.html (Order Page) and either ordering online, or downloading and filling out the fax form. We do the rest! Scheduling, photography, creating the tour, and linking it to your listing on www.homesteadnet.com /any other site you have access to.

Back to Top

18. Can you add the tour to my website?

We'd be happy to assist you in this. When ordering the tour please let us know any/all sites you would like to have the tour posted and we will take care of it for you…no extra charge!

Back to Top

Home     Services   Order     FAQ’s   Clients   About     Contact

Copyright ©2004 ProVirtual360. All Rights Reserved.
Site & Hosting by The Gain Company